Payment Methods  The preferred method of payment is through PayPal® using VISA, MasterCard or your PayPal® account. PayPal® is a very safe online payment system with over 150 million accounts. If you have any questions regarding PayPal® please click the following link for more details: www.paypal.com. We also accept direct deposits, money orders or cheques. If paying by these methods ensure you include the "Order Number" as the reference during the transaction or write on the back of the money order or cheque, this will prevent any possible confusion as to what the funds are for.
Please keep in mind the fastest way to receive your order is by paying via PayPal® or Direct Deposit, money orders and cheques orders will only be processed once the funds have cleared. Bank Details for Direct Deposit:
Bank: ANZ
Account Name: e-lusion Pty Ltd
Account Number: 1823-49704
BSB: 012-215 Delivery within Australia At Little Boutique we take serious care in packing for delivery, all purchases are packed for your purchase to arrive undamaged and on time. Purchases of jewellery come beautifully packed in its own coloured Organza pouch. If your purchase is a gift, we will gladly gift wrap for a fee and deliver it directly to whom the gift is for. Your invoice will be sent to you, be sure to provide us with your address for the invoice and the recipients name and address for their gift. Your purchase will be ready for dispatch within 1-2 business working days of us receiving your payment and you should receive your order within 2-3 working days*. Little Boutique will contact you via email or phone if there are any delays expected. ALL PRICES ARE QUOTED IN AUSTRALIAN DOLLARS.
*Within Australian capital cities, may take longer for rural areas.
**Pricing may change at any time. Courier will be used upon request. Courier charges will apply. Purchases for delivery in the North Sydney CBD are for free. Please choose "Pick Up" for the delivery option.
Delivery Overseas Please contact via e-mail, sales@littleboutique.com.au with details of destination to obtain a quote.
Returns At Little Boutique we want all our customers to be 100% delighted with their purchase. If for some reason you are not completely satisfied with your purchase please send an e-mail within 14 days of receipt date to sales@littleboutique.com.au
1) Content of e-mail:
Full Name
Order number (found on receipt)
Please explain why you are not satisfied with your purchase?
Details of the item you want to return. eg. Name, code, earrings or necklace.
2) Little Boutique will then evaluate the reason of your wish to return your purchase. If a valid reason is given within the 14 day time line we will e-mail you back with a reference number and instructions on what to do next. (Do not send any items back to Little Boutique without a reference number.) Little Boutique will not refund the delivery cost or the delivery cost of returning the item/s purchased.
3) All returns must be returned in there original condition and packaging, unworn with tags still attached within 14 days of the receipt date, for a full refund of the purchase price. Unfortunately, due to hygiene reasons all earrings returned are subject to a fee for replacement of ear hooks. These fees will be deducted from the refund.
Replacement ear hook fees:
Rolled Gold-ear hooks $5.00
Sterling Silver - ear hooks $3.00
4) Once your purchase has been returned to Little Boutique (in its original condition, unworn with tags still attached) Little Boutique will send you your refund either by:
Direct deposit into your nominated bank account.
Cheque, posted to your address.
Credit note.
If you have any questions please don’t hesitate to e-mail, phone or write to us at anytime...
e-mail: sales@littleboutique.com.au
Postal Address: P O Box 121 Strawberry Hills NSW 2012
Phone: Mel: 03 9016 3238 Syd: 02 8003 3888 Brisbane: 07 3102 3632
Business Hours 9.00am to 5.00pm Monday to Friday - Australian Eastern Standard Time GMT+10hrs |
